Please arrive 15 mins prior to your appointment. We require appointment deposit at the time of booking service and are non-refundable to reserve our staff and equipment specifically for your treatment. Please give us 24 hrs notice for changes; otherwise, your deposit of $ 50 is forfeited. Late arrival beyond 5 mins, your treatment will be reduce how late you arrived. If you decide to cancel last minute your deposit will be forfeited. It’s important that you are on time to receive the full benefit of your treatment. Thank you for your cooperation.